User research & product discovery

AI notes for user research and customer calls. No bot in the session, and you keep the tape.

Participants talk differently when a recording bot sits in the Zoom participant list, and some tools throw away the audio as soon as notes finish. MeetingSidekick runs in a browser tab or on your phone with nothing to install: capture customer interviews, keep the audio for verbatim quotes, query themes in chat, and pay per study with a $9 5-hour pack when you do not need a monthly plan.

Four steps

Capture and synthesize a research session

Nothing for participants to download, and nothing joins the call.

1

Open a tab or phone

Use a second Chrome or Edge tab on desktop for Zoom, Meet, or Teams interviews, or a phone browser for in-person field sessions.

2

Collect verbal consent

Confirm with your participant that you are recording for internal product research, then press Start.

3

Extract pain points and quotes

Generate the summary and ask the chatbot to pull every workaround, objection, or workflow step the user described.

4

Verify on replay and delete later

On Pro and Max, check speaker labels and replay audio for exact quotes, then delete the session and audio when your study wraps.

Research workflows

Four research jobs it handles cleanly

Built for PMs, UX researchers, and founders running their own discovery.

Customer discovery calls

Stay present for follow-up questions instead of typing notes, while the transcript and summary capture every detail.

Usability test debriefs

On Max, paste screenshots of the prototype screen right into the meeting chat to connect user confusion to the exact UI element.

In-person field visits

Sit across from a customer in a store, clinic, or warehouse with your phone browser recording in the open and no app setup.

Episodic study sprints

Pay $9 once for 5 hours that never expire instead of keeping a $15/mo subscription active between quarterly research rounds.

Straight answers

The details before your first study

Desktop call capture works in Chrome, Chromium, and Edge; phones and tablets work in any modern browser. There is no desktop installer or video-recording feed, so if you need cursor-level screen video, keep using a dedicated usability tool alongside MeetingSidekick for audio and synthesis.

Audio replay and speaker labels live on Pro and Max. Free includes 2 hours of recording one time for the life of the account, plus full transcript, AI summary, and meeting chat. Recordings stay saved and unlock retroactively if you upgrade later.

Audio is never sold or used for model training. You control retention and can permanently delete any session and its audio file with one click.

Questions

User research transcription, answered

Does MeetingSidekick keep the audio so I can verify verbatim quotes?

Yes. The audio is saved for every meeting. On Pro ($15/mo or $120/yr) and Max ($50/mo or $400/yr), recordings are diarized with speaker names and you can play back the audio directly to verify exact participant quotes.

Can I pay per research sprint without a monthly subscription?

Yes. Free includes 2 hours of recording one time for the life of the account. If you run a batch of discovery calls every few months, the 5-hour pack is $9 one time and never expires.

Does a recording bot join customer or usability calls?

No. Nothing joins the call. Desktop call capture runs in Chrome, Chromium, and Edge; phones and tablets work in any modern browser for in-person usability tests and field studies.

Can I paste UI screenshots into the research chat?

Yes, on Max ($50/mo or $400/yr). You can paste up to three screenshots into the meeting chat alongside your question so the AI answers with both the transcript and what the participant saw on screen.

Is participant audio used to train AI models, and can I delete a study?

Audio is used only to transcribe your session and is never sold or used to train AI models. You can permanently delete any session and its stored audio from your account once your research synthesis is complete.

Try it on your next customer interview.

2 hours free, no card, and a $9 5-hour pack whenever you need extra study hours.

Start free →