Help & FAQ

Everything you need to get going.

A two-minute tour of how MeetingSidekick works, how to let your phone hear the meeting, and answers to the questions we hear most.

Getting started

How to use MeetingSidekick

From sign-in to a finished summary in six steps. Works on a laptop or right from your phone.

  1. 1

    Create your account & log in

    Go to meetingsidekick.ai, create an account with your email, and confirm it from the verification email. Already have one? Just log in.

  2. 2

    Start a new meeting

    Tap + New meeting in the sidebar (or Start recording on the welcome screen). Give it a title any time โ€” even while it's running.

  3. 3

    Press Start and allow the microphone

    The first time, your browser asks to use the microphone โ€” tap Allow. On a phone that's the whole setup, and this prompt is the most common snag, so we walk through it below ๐Ÿ‘‡ On a computer you'll also get a quick screen-share prompt so it can hear the call โ€” that's step 4.

  4. 4

    On a computer, share your system audio too (laptop only)

    On a laptop, MeetingSidekick captures both at once โ€” your microphone (you and anyone in the room) and your computer's own audio (the people on a video call) โ€” so there's no source to choose. Right after the mic prompt, your browser shows a screen-share picker: choose your meeting tab or entire screen, tick Share system/tab audio, and press Share. That's how it hears the call.

    System-audio capture needs Chrome or Edge on a desktop. On a phone or tablet, recording is microphone-only โ€” so for a video call, keep the phone near the speaker, or put the call on speakerphone.

  5. 5

    Get your summary & action items

    Watch the live transcript fill in as people talk. When you're done, press Summarize for a clean recap with key points, decisions, and action items. Press End meeting to stop recording.

  6. 6

    Ask the meeting anything โ€” and email yourself a copy

    Use Ask this meeting to chat with the transcript ("What did I agree to?", "What questions should I raise next time?"). Hit โœ‰ Email recap to send the full transcript and summary to your inbox. Every meeting is saved to your account in the sidebar.

Most important

Allow microphone access on your phone

MeetingSidekick listens through your phone's microphone. If your browser doesn't have permission, the timer stays at 00:00 and you'll see "Microphone permission is blocked." On an iPhone you may need to switch it on in two separate places โ€” both are below. Do these once and it just works after that.

iPhone & iPad โ€” Safari

Two places to check. Start with the on-page prompt; if Start still won't work, unlock the two Settings pages below.

โ‘  Allow it on the page

  1. Open meetingsidekick.ai in Safari and press Start. When Safari asks "โ€ฆwould like to Access the Microphone," tap Allow.
  2. Tapped Don't Allow by accident? Tap the page menu โ€” the โ€œaAโ€ (or โ€ขโ€ขโ€ข) icon at the edge of the address bar โ†’ Website Settings โ†’ set Microphone to Allow โ†’ Done, then reload.

โ‘ก Settings page 1 โ€” turn on Safari's microphone

  1. Open the Settings app โ†’ tap Apps (newer iOS) and choose Safari, or scroll down and tap Safari directly.
  2. Make sure Camera & Microphone Access is turned on.
  3. Scroll to Settings for Websites โ†’ tap Microphone โ†’ choose Ask or Allow (not Deny).

โ‘ข Settings page 2 โ€” turn on the microphone privacy switch

  1. Open Settings โ†’ Privacy & Security โ†’ Microphone.
  2. Find your browser in the list (Safari, or Chrome/Edge if you use one) and make sure its switch is green / on.
  3. Go back to the browser, reload the page, press Start, and tap Allow. ๐ŸŽ‰

Tip: if you use Chrome, Edge, or Firefox on your iPhone instead of Safari, the on-page prompt is the same โ€” but page โ‘ก lives in Settings โ†’ Privacy & Security โ†’ Microphone (step โ‘ข above), where you flip that browser on.

Android โ€” Chrome

Allow it on the page

  1. Open meetingsidekick.ai and press Start. When Chrome asks, tap Allow (or While using the app).
  2. Blocked it already? Tap the lock / tune (โš™) icon at the left of the address bar โ†’ Permissions โ†’ Microphone โ†’ Allow, then reload.

If it's still blocked โ€” let Chrome use the mic

  1. Open phone Settings โ†’ Apps โ†’ Chrome โ†’ Permissions โ†’ Microphone โ†’ Allow.
  2. Reopen the page, press Start, and tap Allow.

Still stuck? Quick checklist

  • You're on https://meetingsidekick.ai (microphones only work on secure https pages).
  • Reload the page after changing any setting โ€” permissions apply on the next load.
  • Make sure no other app (a video call, voice memo) is already using the mic; close it and try again.
  • Check the phone isn't on a hardware mute and the browser isn't muted.
  • As a last resort, fully close and reopen the browser, or restart the phone.

Tried all of this and it still won't allow the mic? Email admin@meetingsidekick.ai with your phone model and browser and we'll help.

Q&A

Frequently asked questions

Tap any question to expand it.

Do the other people know I'm recording? Do I need their consent?

That's up to you, and it's your responsibility. Laws on recording and transcribing conversations vary by place โ€” some require that everyone consents. You're responsible for getting any consent and giving any notice the law and your workplace require before you record. See the Terms & recording responsibility notice on the home page for the full text.

On a video call, does it capture the other people or just me?

On a laptop, both โ€” automatically. MeetingSidekick records your microphone (you and anyone in the room) together with your computer's audio (the other people on the call), so everyone is captured without picking a source. When you press Start, share your system/tab audio in the screen-share prompt so it can hear the call โ€” this needs Chrome or Edge on a desktop.

On a phone or tablet, recording is microphone-only โ€” phones can't tap the call's audio directly. For a video call on your phone, use speakerphone or keep the phone near the speaker so the mic can hear everyone.

The timer says 00:00 / "Microphone permission is blocked." How do I fix it?

Your browser hasn't been given mic permission yet. On a computer, click the ๐Ÿ”’ lock (or camera/mic icon) in the address bar and set Microphone to Allow, then reload. On a phone, follow the step-by-step in Allow microphone access on your phone โ€” on iPhone there are two Settings pages to switch on.

How many hours do I get? What's the difference between the plans?

Every plan includes everything โ€” live transcription, AI summaries, the meeting chatbot, and email recaps. Plans differ by your monthly recording hours, plus a couple of extras:

  • Free โ€” 2 hours of recording per month, at no cost.
  • Pro โ€” 60 hours per month ($15/mo, or $120/year), plus speaker names on every transcript.
  • Max โ€” unlimited recording ($50/mo, or $400/year). Everything in Pro, plus your meeting audio is saved so you can replay it, and you can paste screenshots into the meeting chat.

You can upgrade anytime from inside the app; see the Pricing section for current prices and availability.

Can I use it for in-person meetings, lectures, or interviews?

Yes โ€” no video call required, so it's great for lectures, interviews, and one-on-ones. On a phone it's simplest: press Start and it transcribes the room through the mic. A laptop works too โ€” it records the mic for the room โ€” though for a room-only meeting the phone skips the system-audio screen-share step.

Is my audio recording stored somewhere?

Yes โ€” your meeting recording is saved to your account so you can replay it. Audio replay is a Max feature, so on Free and Pro the recording is kept but locked until you upgrade to Max. We don't sell your data or use it to train AI models, and your recording is deleted when you delete the meeting or your account. See the Privacy Policy on the home page for the full detail.

Where are my meetings saved, and can I get a copy by email?

Every meeting is saved to your account and listed in the left sidebar โ€” click any one to reopen its transcript, summary, and chat. For a copy in your inbox, open the meeting and tap โœ‰ Email recap to send the full transcript plus the summary, decisions, and action items.

Which browsers and devices does it work on?

Any modern browser on desktop or mobile โ€” Chrome, Edge, Safari, and Firefox. Capturing your computer's system audio (so a laptop hears the other people on a call) needs Chrome or Edge on a desktop; phones, Safari, and Firefox are microphone-only. The site must be loaded over https for the microphone to work.

Can I keep recording with the screen off to save battery?

Yes. While recording, tap ๐ŸŒ™ Dim screen to paint the screen near-black โ€” recording keeps going and the timer stays live. Tap anywhere to wake it back up.

How do I delete a meeting or my account data?

Open a meeting and tap Delete to permanently remove its transcript, summary, chat, and any saved audio recording. To delete your whole account and personal data, email admin@meetingsidekick.ai.

How do I upgrade or cancel?

Upgrade to Pro or Max anytime from inside the app โ€” you'll be prompted when you approach your free hours, or you can start from the Pricing section. Billing is handled securely by Stripe and you can cancel whenever you like.

Still have a question? admin@meetingsidekick.ai